Your Building Control Team

Coronavirus 19 - service update

Firstly, we would like to reassure you that we are working hard to minimise the impact on all our customers, and the Building Control team will continue to operate a service as close to normal as possible; whilst following all the latest guidance. 

The service's priority is to safeguard the welfare of our staff during the COVID-19 outbreak and reduce the spread while continuing to operate as normally as possible.  Following Government guidelines to limit contact, we are introducing a risk based approach to site inspections which will enable virtual inspections where appropriate and possible. Please take time to read our site inspections guidance with regard to your responsibilities when booking inspections. 

We operate a paperless service where possible and therefore our team can work from home with very little impact on how we process applications, deal with plan checking and responding to technical queries. We are keeping up with registration of applications and issuing decisions as usual.  We will keep the situation under review and as the situation continues to evolve it is possible that tasks may take longer; please bear with us.

Wherever possible, we’d be grateful if you could email us in preference to sending paperwork via post. This will reduce the risk to everyone, including our postal workers. Unfortunately, we might not get around to opening hard copy post until the lifting of the restrictions.

To avoid any delays to your work, we suggest using our website to make enquiries about quotations, book inspections and submit your applications. Alternatively, please email us on the relevant email address below. We will help you as soon as possible.

We will keep reviewing our plans and any changes will be posted on our website in line with Government advice.

Please submit applications electronically on the Submit-a-Plan Local Authority Building Control (LABC) Portal website or by emailing: help@bcsolutions.org.uk

Please note: Due to remote working we are unable to accept any new applications in hard copy format for the foreseeable time. However, you may apply on-line.

We apologise for any inconvenience this may cause you.

Please do not send cheques for payment of applications. You can pay by debit/credit card by calling any member of the support team on their numbers below.

These temporary arrangements will remain in place until such time that the Government advises us that normal business arrangements can resume.

 

The service may in due course be hit by further restrictions imposed by the government, or by increased levels of sickness, and we thank you for your support and understanding at this time.

 

If you need to make a payment, have a query with a new application or would like to book a site inspection; please contact any member of the support team listed below who will be happy to help. Alternatively, we have a number of email addresses to help direct your specific enquiry to:

General enquiry – help@bcsolutions.org.uk

Enquiry relating to a submitted application – applications@bcsolutions.org.uk

To book a site inspection – bcinspections@bcsolutions.org.uk

If you need to contact any member of the team, please see below the list of mobile numbers –

 

Business Support Team

 

Rebecca Allder – 07885 983628 (Support Officer) - Contact Availability, Monday – Friday (08:30 – 5:00)

Natasha Dixon – 07770 471717 (Support Officer) - Contact Availability, Monday – Friday (08:30 – 5:00)

Charlotte Denison-Birch – 07801 664607 (Technical Support Officer) - Contact Availability, Monday – Friday (09:30 – 1:30)

Laura Palmer – 07714 226749 (Support Officer) - Contact Availability, Monday – Friday (08:30 – 5:00)

Stephanie Wright - 07879 608767 (Support Officer) - Contact Availability, Monday - Friday (08.30 - 5.00)

 

Natasha Mace – 07879 608784 (Senior Support Officer) - Contact Availability, Monday – Friday (08:30 – 5:00)

 

Lisa Allder – 07710 117727 (Business Manager) - Contact Availability, Monday – Friday (08:30 – 5:00)

 

Area Surveying Teams

 

Royal Borough of Windsor & Maidenhead

Lorraine Kenny – 07801 664529 (Building Control Surveyor) – Contact Availability, Monday – Friday (08:30 – 5:00)

 

James Saunders – 07860 650433 (Principal Building Control Surveyor) – Contact Availability, Monday – Friday (08:30 – 5:00)

Stuart Metcalf – 07860 601924 (Team Manager) – Contact Availability, Monday – Friday (08:30 – 5:00)

West Berkshire

Juliet Nimms – 07809 102928 (Building Control Surveyor) – Contact Availability, Monday – Friday (08:30 – 5:00)

Dan Cheeseman - 07738 847723 (Assistant Building Control Surveyor) - Contact Availability, Monday – Friday (08:30 – 5:00)

Rohan Kumar – 07714 226785 (Assistant Building Control Surveyor) - Contact Availability, Monday – Friday (08:30 – 5:00)

 

Gail Hopper – 07769 960962 (Senior Building Control Surveyor) – Contact Availability, Monday, Tuesday & Friday (08:30 – 5:00)

Gareth Sexton – 07795 224555 (Principal Building Control Surveyor) – Contact Availability, Monday – Friday (08:30 – 5:00)

Sara Hiscox – 07725 640596– (Team Manager) – Contact Availability, Monday – Friday (08:30 – 5:00)

Wokingham

Paul Sheridan – 07809 102975 (Building Control Surveyor) – Contact Availability, Monday – Friday (08:30 – 5:00)

Hannah Campbell – 07834 150273 (Building Control Surveyor) – Contact Availability, Monday – Friday (08:30 – 5:00)

Rohan Kumar – 07714 226785 (Assistant Building Control Surveyor) - Contact Availability, Monday – Friday (08:30 – 5:00)

Sam Whitlock – 07785 314601 (Assistant Building Control Surveyor) - Contact Availability, Monday – Friday (08:30 – 5:00)

Dan Cheeseman - 07738 847723 (Assistant Building Control Surveyor) - Contact Availability, Monday – Friday (08:30 – 5:00)

 

Warren Woodhams – 07801 664608 (Senior Building Control Surveyor) – Contact Availability, Monday – Friday (08:30 – 5:00)

Gareth Sexton – 07795 224555 (Principal Building Control Surveyor) – Contact Availability, Monday – Friday (08:30 – 5:00)

Sara Hiscox – 07725 640596– (Team Manager) – Contact Availability, Monday – Friday (08:30 – 5:00)

 

Head of Service

 

Roger Paine – 07710 064521 (Head of Service – BCS) – Contact Availability, Monday – Friday (08:30 – 5:00)

 

 

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Our Partners

Wokingham Borough Council West Berkshire Council The Royal Borough of Windsor & Maidenhead